AI-Powered SOC
Automation.
Automated L1/L2 AI triage with 12 parallel threat intelligence sources. Full MITRE ATT&CK coverage across 14 tactics and 216 techniques. MSSP-grade multi-tenancy with complete data isolation.
// ALERT PROCESSING PIPELINE
From Alert to Action in Milliseconds
A fully automated pipeline — triage, enrichment, AI decision-making, and response — no manual intervention required.
Ingest & Normalise
Alerts arrive via HMAC-validated webhooks from any SIEM. Deduplicated within 5-minute windows and normalised into a unified schema within milliseconds.
Enrich in Parallel
12 threat intelligence sources queried simultaneously. IP reputation, malware databases, domain history, sandbox results — all aggregated and scored within the same request cycle.
AI Decision — L1 & L2
L1 AI engine applies rule gates + 8-signal confidence scoring. Auto-routes confirmed threats (≥80%) and false positives (≤25%). Ambiguous alerts escalate to L2 with RAG context.
Act, Notify & Learn
Incident created with SLA clock started. Multi-channel notifications dispatched instantly. Analyst feedback continuously improves AI accuracy via vector store updates.
Two-Tier AI Triage — L1 & L2 Bots
L1 handles high-volume triage with confidence-gated routing. L2 deep-dives ambiguous cases using vector memory and analyst-learned precedents via RAG.
Load Alert
Validate & load raw alert data
FP Cache
Check false-positive pattern cache
Enrich ×12
Parallel threat intelligence APIs
Aggregate
Merge & score enrichment results
Confidence Score
8-signal weighted confidence scoring
MITRE Tag
216 techniques auto-tagged
LLM Analyse
AI decision with full context
Route Decision
TP / L2 escalate / FP
12 APIs Queried Simultaneously
Every alert is enriched by 12 threat intelligence sources in parallel — IP reputation, malware databases, domain history, sandbox detonation, and more — all within milliseconds.
VirusTotal
IP / Threat
AbuseIPDB
IP / Threat
GreyNoise
IP / Threat
IPInfo
IP / Threat
IPQualityScore
IP / Threat
Shodan
IP / Threat
URLScan.io
Domain / URL
AlienVault OTX
Domain / URL
WHOIS
Domain / URL
IBM X-Force
Domain / URL
Hybrid Analysis
File / Hash
MalwareBazaar
File / Hash
Six Modules. Complete SOC Coverage.
THELS ships as an integrated suite — each module purpose-built for a critical SOC function, all sharing a unified incident context.
Incident Management
Incident Management & Analyst Workspace
End-to-end incident lifecycle with real-time activity feed, SLA clock, MITRE context, email threading, bot review, and workflow actions.
Shift Handover
Shift Handover & Roster Intelligence
Automated shift handover reports, carry-over tracking, live roster view, shift comparison analytics, and per-analyst performance metrics.
Analytics Engine
MTTD · MTTA · MTTR · MITRE Heatmap
Real-time SOC KPI dashboards — MTTD/MTTA/MTTR trending, SLA compliance, MITRE ATT&CK coverage map, bot accuracy, and per-analyst performance.
Reports Engine
9 Report Types — PDF & Excel
Scheduled and on-demand reports: Daily Summary, Weekly Executive, Monthly Compliance, MITRE Coverage, Bot Performance, Team Performance, SLA Trend, and more.
Ticketing System
Enterprise Ticket Workflow
Jira-grade ticketing with templates, watchers, time tracking, tags, bulk actions, kanban board, and workflow automation.
Platform Admin
Multi-Tenant Configuration & Governance
White-label config, BYOK LLM keys, SIEM integration management, rule gate builder, org feature flags, custom role profiles, and platform health.
5 Channels. Never Miss a Critical Alert.
Communication groups route notifications by incident type and severity. PagerDuty triggers automatically for Critical/P1. Smart email threading attaches analyst replies directly to incident activity logs.
10 Handlebars templates per incident type
Microsoft Teams
Adaptive Cards with action buttons
Slack
Rich block messages with incident context
PagerDuty
Auto-triggered for Critical / P1 incidents
SMS
Twilio fallback for unreachable responders
// 10 INCIDENT TEMPLATES
// EMAIL THREADING
Built for Enterprise Security
Every feature designed for production SOC environments — not prototypes.
Isolated Tenant Environments
Dedicated data environment per organisation. Complete separation — zero cross-tenant data leakage.
AES-256-GCM BYOK Encryption
Bring your own LLM API keys. Encrypted at rest with customer-controlled key material.
HMAC Webhook Validation
Every inbound SIEM webhook validated with HMAC-SHA256. Replay attacks rejected at the perimeter.
Append-only Audit Log
Immutable incident activity trail. Every state change, comment, and decision preserved forever.
RBAC — 6 Role Profiles
Super Admin → MSSP Admin → Org Admin → SOC Manager → SOC Lead → SOC Analyst. Customisable.
Hybrid AI Rule Engine
Deterministic hard rules bypass AI for certainty. Confidence gates prevent false escalation.
Full MITRE ATT&CK Coverage
14 tactics, 216 techniques, 475 sub-techniques. Auto-tagged on every incident in real time.
Smart Email Engine
Thread-based analyst emails. Inbound replies auto-attach to incident activity via SES inbound.
SLA Tracking & Escalation
Per-severity SLA deadlines auto-calculated. Pause/resume during hold. Multi-channel breach alerts.
Vector Memory & RAG
L2 bot learns from analyst feedback. Past verdicts retrieved via semantic similarity search.
MSSP Org Context-Switch
MSSP users pivot between client tenants via scoped JWT. Every switch audit-logged.
Org Backup & Restore
Per-org schema snapshots. Full restore to any point-in-time with zero cross-tenant impact.
Connect Any SIEM. Day One.
Webhook + REST API polling methods · HMAC-SHA256 validation · Dedup and normalisation built in
Start Free. Scale When You're Ready.
No per-alert fees. Predictable monthly billing. Cancel any time.
Free plan onboards instantly via the platform console · No credit card required
Security is the Foundation,
Not a Feature
Every architectural decision is made with the threat model of a tier-1 SOC in mind.
Isolated Tenant Environments
Dedicated data environment per org. Complete separation — zero cross-tenant data leakage by design.
Zero-Trust RBAC
6-role model with JWT authentication and TOTP/Email MFA enforcement on every privileged route.
AES-256-GCM Encryption
BYOK API keys and sensitive configuration encrypted at rest with customer-controlled key material.
HMAC Webhook Auth
Inbound SIEM webhooks validated with HMAC-SHA256 shared secrets. Replay attacks rejected.
Append-only Audit Trail
Immutable log of every incident state change, comment, and AI decision — forever.
SOC 2 Readiness
Audit exports, access logs, org backup snapshots, and compliance controls built into every deployment.
// START FOR FREE — UPGRADE WHEN YOU SCALE
Your SOC Deserves
Better Automation.
Start with the Free plan — full L1 bot, 1,000 alerts/day, 3 seats, zero credit card required. Upgrade to Professional when your team is ready.